By using Gamingsoft Whitelabel services, users agree to the collection and use of information in accordance with this Privacy Policy.
Introduction
By using Gamingsoft Whitelabel services, users agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
- Client account data such as name, email, contact number, username, encrypted password, account status, and registration time.
- Website data such as website name, logo, favicon, theme color, domain, subdomain, SEO settings, contact information, and display configuration.
- Technical data such as IP address, user agent, device type, browser, operating system, access time, accessed pages, and activity logs.
- Communication data such as emails, Telegram messages, support requests, issue reports, and client communication history.
- Payment or billing data required for service package processing, invoices, payment status, service fees, and transaction proof.
2. How We Use Data
- To create, activate, and manage client accounts.
- To provide whitelabel features, custom domains, website templates, client panel, legal pages, and verification pages.
- To customize client website appearance based on configurations stored in the system.
- To perform domain verification, server maintenance, abuse prevention, and security improvement.
- To provide technical support, service notifications, update information, and operational communication.
- To perform performance analysis, system audits, troubleshooting, and new feature development.
3. Client Website End User Data
- Client is fully responsible for end user data collected through its own website.
- Gamingsoft Whitelabel may process end user technical data as necessary to run the system, security, logging, and service stability.
- Client must provide its own privacy policy to end users if the client website collects personal data, transactions, accounts, or sensitive information.
- Client must ensure that end user data usage complies with applicable laws, regulations, licenses, and privacy policies in its operating jurisdiction.
4. Cookies and Tracking Technologies
- We may use cookies, sessions, local storage, or similar technologies to store login status, language preferences, account security, and system settings.
- Cookies may be used for performance analysis, user experience, security protection, and suspicious activity prevention.
- Users may configure their browser to reject cookies, but some platform features may not function optimally.
5. Data Storage and Security
- We implement technical and administrative security measures to protect data from unauthorized access, loss, misuse, alteration, or unauthorized disclosure.
- Passwords are recommended to be stored in secure hash format and not as plain text.
- Access to data is limited only to parties who need it for operations, technical support, security, or legal obligations.
- Although we strive to maintain data security, no digital system can be guaranteed to be 100% risk-free.
6. Data Sharing with Third Parties
- We do not sell client personal data to third parties.
- Data may be shared with service providers that support platform operations such as hosting, servers, DNS, SSL, email, payment gateways, security, analytics, or technical support.
- Data may be disclosed if required by law, regulators, legal process, authority requests, or to protect platform rights and security.
- Third parties processing data are required to use the data only as necessary for the service and not misuse it.
7. International Data Transfer
- Because services may use servers, CDN, DNS, email, or third-party providers in various countries, data may be processed outside the user’s original region.
- By using the platform, users understand that data may be transferred, stored, or processed on cross-border infrastructure.
- We will apply reasonable measures to maintain data security during transfer and storage.
8. Data Retention
- Account, website, domain, configuration, and log data may be stored while the account is active or as long as necessary for service operations.
- Certain data may remain stored after service termination for audit, dispute resolution, security, legal compliance, or internal record purposes.
- Data that is no longer needed may be deleted, anonymized, or access-restricted according to data retention policy.
9. User and Client Rights
- Client may request access, correction, update, or deletion of certain data according to available procedures.
- Data deletion requests may be limited if the data is still needed for legal obligations, security, audit, dispute resolution, or abuse prevention.
- Client may update certain account data and website settings through the client panel if the feature is available.
- For data-related requests, client may contact the official platform contact.
10. Client Account Security
- Client is responsible for maintaining the confidentiality of usernames, passwords, emails, API keys, credentials, and panel access.
- Client must immediately report unauthorized access, credential loss, or suspicious activity.
- We reserve the right to restrict, suspend, or secure accounts if security risks are detected.
11. Children Privacy and Age Restriction
- Whitelabel gaming services are not intended for minors.
- Client must ensure that its website is only accessible by users who meet the legal age requirement according to each jurisdiction.
- If data from a minor is found to have been collected without a valid legal basis, such data may be deleted or restricted.
12. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time to reflect changes in services, law, security, or operational needs.
- Changes will be published on this page with the latest updated date.
- Continued use of the service after changes take effect constitutes acceptance of the updated Privacy Policy.
13. Privacy Contact
- For questions, requests, or complaints related to data and privacy, users may contact the support team through the official contact page.
- We will review incoming requests and respond according to priority, complexity, and applicable legal obligations.